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FAQ

Do you provide refunds?

If we shipped the wrong item or your item was broken/didn't come within 45 days, we will refund you the full amount!

Notice - if your item broke after using it, it can no longer be refunded as we sent you a working product.

Do you provide warranties?

No, we do not provide warranties with our product, we will refund you if we shipped a broken item, but if it broke while in your hands, we won't be able to refund you.

Where can I find your policies?

All our policies are disclosed on the site footer, take a look at the bottom of the page.

How long does shipping take?

Our Shipping & Delivery is disclosed on our Shipping & Delivery page!

Can I cancel my order?

Yup! email us at info@orangekc.com or use the contact us page, cancellation is only possible if the item wasn't dispatched yet.

Why can I pay only with PayPal?

PayPal is easy, for you, for us, for everyone, pay with a click of a button / receive a refund in a click of a button, secure and fast checkout.



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